Occupational health

Occupational health

From 1st April 2023, the independent and confidential Occupational Health provision is provided by TP Health who trade as Optima. They work in partnership with the Council to:

  • provide good quality management advice
  • provide fast and effective interventions
  • reduce sickness absence

TP Health t/a Optima Health

Schools purchase the Occupational health service direct from TP Health/Optima by completing the School new customer registration form and School portal user form and sending these to Amy Cornelius at TP Health via

This is a pay as use service with no annual charge, no joining or on-boarding fees and no exit charges.  Indicative prices are here, they are not expected to change until April 2027, unless there are any statutory changes such as increases to tax/NI/apprenticeship levy etc.  TP Health/Optima will invoice you on a monthly basis.

Service charges:

  • Pre-employment health questionnaire - £16 per check
  • Pre-employment health questionnaire with OH Adviser call- £21 per check
  • Occupational Health Referral with OH Adviser (60 minutes) - £90 per appointment
  • Occupational Health Referral with OH Practitioner - £215 per appointment 
  • GP/Specialist report £20
  • Ill-health retirement - £215 per case

Services available include:

  • Access to the online portal myOH which features a section for managers who wish to make a referral and for employees who want to view their own case history in real time. The system also has a messaging service which allows managers to communicate with TP Health/Optima about cases.
  • Management helpline for advice on medical conditions and TP Health/Optima support. Please contact the TP Health Customer Support team on
    • Telephone: 01327 810271 
    • Email:
  • Website with information on medical conditions, how these may affect employees in the workplace and what support may be helpful.
  • Pre-employment health questionnaires and referrals to understand if any support or adjustments are required to support your new starters.
  • Management referrals with qualified Occupational Health professionals, with the option for a post appointment de-brief with the line manager.
  • Physiotherapy at a range of local clinics
  • Vaccination clinics including Hepatitis B, Covid and Winter Flu.
  • Any other relevant OH service.

To carry out a pre-employment health check:

  • Please log into the TP Health/Optima system using this link and follow the guidance in the attached manual.

To refer an employee to TP Health/Optima:

  • Please log into TP Health/Optima system and follow the guidance in the attached manual.
  • Please note that if you purchase our Consultancy & Advisory package, we can support you with this referral to ensure you get the most from the referral.
  • A video showing you how to complete the referral form is available - please use password TP_MER23
  • A user guide is also attached showing how to complete a referral, together with guidance on how to make a great referral.

Employee assistance programme

This is also delivered by TP Health/Optima and is a confidential personal support service which is available free of charge to schools where the Council is the employer. For more information, please visit Employee Assistance Programme (SchoolsWeb)

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