7.0 Accidents Involving Visitors

In the event of an accident involving a visitor, first aid will be administered via our first aiders, if required. Accidents and near misses involving visitors must be reported promptly to the host employee who will investigate in the same way as incidents affecting our own employees.

Accidents which are caused by the design of our premises or the way in which we work, may be reportable under the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR). This will be the case if such incidents result in the individual being taken directly from the scene of the accident to hospital for treatment for that injury.  Examinations and diagnostic tests do not constitute ‘treatment’ in such circumstances. It will be the responsibility of the host employee to ensure that such a report is completed via the Assessnet system and for notifying the details of the incident to our insurers.

In the usual manner, records must be kept of all associated investigations, communications and remedial action taken.