ICT Services
Last updated:ICT Schools Team (School MIS, Financial Systems & Technical Support)
The ICT Schools team for Buckinghamshire Council is a non-profit making organisation. It aims to ensure best value with restricted school budgets whilst maintaining a high level of service, knowledge and commitment. The ICT Schools Team provides support services, including training, for SIMS, Arbor, FMS, Bromcom, Iris Financials, PFM and School Technical. The team also supplies ICT hardware (PCs, laptops, iPads etc) and software (anti-virus, Ransomware, RBUSS back up, Sophos etc.) at hugely competitive prices achieved via corporate discounts negotiated by Buckinghamshire Council. This ensures that schools can:
- make effective operational decisions via Management Information Systems as a tool to drive school improvement and provide comprehensive evidence for inspections;
- efficiently deploy and configure school ICT infrastructure including; Admin Network, Curriculum Network and Hardware;
Schools purchasing a support package from the ICT Schools Team can access unlimited support including telephone, email and remote assistance, experienced technical support of admin PCs and a comprehensive training schedule.
The ICT Zone on SchoolsWeb provides detailed, regularly updated information for schools. Visit https://schoolsweb.buckscc.gov.uk/ict-zone/.
Key Contacts
For all SIMS, Arbor, FMS, Bromcom, Iris Financials and PFM support or information on support packages please email ICTSchools@buckinghamshire.gov.uk
Tel: 01296 383500 Option 1 for MIS Support, Option 2 for Financial Systems support and Option 4 for general enquiries and support packages
For School Technical Support and the purchase of hardware and/or software
Tel: 01296 383500 Option 3
Email: schoolstst@buckinghamshire.gov.uk
School Broadband
Buckinghamshire Council has built a modern technology infrastructure which replaces former county and district authority computer systems. This is called ONE Network. A new, managed broadband and associated services product, which represents excellent value and convenience, is now available for Buckinghamshire Schools. This is Buckinghamshire Council ONE Network Broadband.
This provides the means for schools to connect to the Internet safely. The service consists of one or more always-on, high-speed Internet connections, with security features for protection, content management for safeguarding, and support included.
As the number of school services and applications needing the Internet continues to grow, broadband plays an increasingly key role in delivering the curriculum. Schools may have many use cases which access the internet simultaneously. It is likely a high-quality connection is needed to enable many of the school’s day-to-day operations to run cost-effectively. It must be fast enough for staff and pupils to use, even at busy times, and be reliable enough for you to trust it will work. It must be secure enough to make sure that everyone using the Internet in the school community does so safely. This is to protect from external threats and unsuitable material without restricting normal use.
Benefits include:
- a dedicated broadband connection, with speed options to match your school’s needs
- firewall based network security protecting against virus, malware, intrusion and vulnerabilities
- content management and web filtering of web site pages, applications and services
- access to that system such that you are in control of the content you choose to permit or block
- internet activity monitoring and reporting (prevent agenda), to block inappropriate search activity
- safeguarding response and support
- identification of activity to individual account holder level
- secure remote access to your network
- a dedicated School's Service Desk portal for requests, reports and upgrades
- support and expert advice, directly from the Council
Quotes or enquiries for upgrades to existing customers, installation options for new customers or any service change can be requested from the School's Service Desk Portal via SchoolsWeb.