ICT Services

ICT Schools Team (School MIS, Financial Systems & Technical Support)

The ICT Schools Team offers comprehensive support services for Management Information Systems (MIS) such as Arbor, Bromcom, and SIMS, as well as Finance Systems including Arbor Finance, Bromcom finance, FMS, and PFM. Our services extend to complete technical support for both administrative and curriculum networks. Additionally, we supply a range of ICT hardware (PCs, laptops, iPads, etc.) and software solutions (anti-virus, ransomware protection, RBUSS backup, Sophos, etc.).

The highly professional team is dedicated to ensuring schools can:

• Make informed operational decisions using MIS and Finance Systems to drive school improvement and provide thorough evidence for inspections.
• Efficiently deploy and configure ICT infrastructure, including administrative and curriculum networks, as well as hardware.

The team pride themselves on their duty of care, ensuring that all services are delivered with the highest level of professionalism and attention to detail. Schools that purchase a support package from the ICT Schools Team benefit from:

• Unlimited support via telephone, email, and remote assistance.
• Experienced technical support for administrative PCs.
• Access to a comprehensive training schedule.

The team comes highly recommended for our reliability, expertise, and commitment to enhancing school operations through effective ICT solutions

The ICT Zone on SchoolsWeb provides detailed, regularly updated information for schools. Visit https://schoolsweb.buckscc.gov.uk/ict-zone/.

Key Contacts
For all MIS, Finance and Technical support or information on support packages please email ICTSchools@buckinghamshire.gov.uk

Tel: 01296 383500 Option 1 for MIS Support, Option 2 for Financial Systems support and Option 4 for general enquiries and support packages

For School Technical Support and the purchase of hardware and/or software
Tel: 01296 383500 Option 3

Email: schoolstst@buckinghamshire.gov.uk

School Broadband  

Buckinghamshire Council has built a modern technology infrastructure which replaces former county and district authority computer systems. This is called ONE Network. A new, managed broadband and associated services product, which represents excellent value and convenience, is now available for Buckinghamshire Schools. This is Buckinghamshire Council ONE Network Broadband.

This provides the means for schools to connect to the Internet safely. The service consists of one or more always-on, high-speed Internet connections, with security features for protection, content management for safeguarding, and support included.

As the number of school services and applications needing the Internet continues to grow, broadband plays an increasingly key role in delivering the curriculum. Schools may have many use cases which access the internet simultaneously. It is likely a high-quality connection is needed to enable many of the school’s day-to-day operations to run cost-effectively. It must be fast enough for staff and pupils to use, even at busy times, and be reliable enough for you to trust it will work. It must be secure enough to make sure that everyone using the Internet in the school community does so safely. This is to protect from external threats and unsuitable material without restricting normal use.

Benefits include:  

• a dedicated broadband connection, with speed options to match your school’s needs
• firewall based network security protecting against virus, malware, intrusion and vulnerabilities
• content management and web filtering of web site pages, applications and services
• access to that system such that you are in control of the content you choose to permit or block
• internet activity monitoring and reporting (prevent agenda), to block inappropriate search activity
• safeguarding response and support
• identification of activity to individual account holder level
• secure remote access to your network
• a dedicated School's Service Desk portal for requests, reports and upgrades 
• support and expert advice, directly from the Council 

Quotes or enquiries for upgrades to existing customers, installation options for new customers or any service change can be requested from the School's Service Desk Portal via SchoolsWeb.