Level 1 Universal Needs

Level 1 Universal Needs: Family Support Service

Universal services can be accessed by all families in Buckinghamshire. There is no need for a referral.


The Buckinghamshire Family Information Service

  • Our website provides information and advice on a range of topics:
    • Childcare and Early Years
    • Local Offer for SEND
    • Things to Do
    • Education and Learning
    • Advice and Support
    • Youthspace
    • Family Centre support
  • The directory sign posts to local services who can help, local activities, childcare, and things to do.
  • Our team of Information and Outreach Officers are available by phone, email and out and about in the community. You can contact them by telephone 01296 383 293 or email


Family Centre Plus Drop in Support

Our three Family Centre Plus sites are open 9am to 5:30pm every weekday. Our experienced family workers are available to offer informal advice and guidance. If they prefer, families can email or call the centres.

Young People are welcome to drop in to our Family Centre plus sites at any time. There is always a family worker there to speak to, and after 3pm a specialist youth worker is often available. Young people can come and let us know what is going on from their perspective and we can explore next steps for support with them.

For young people who are NEET (Not in education, employment or training) we have a drop in just for them. Please call 01296 383293 for more information.

Family Centre Plus Drop In support 


Family Centres

Our Family Centres around the county have a regular timetable of activities delivered both by the Family Support Service and our many Early Help partners.

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