Communications and Media

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Communications, Media Relations, Social Media, Marketing and Reputation Management

The Communications and Engagement team can provide a range of services to help promote your school through digital and traditional channels, protect your reputation and communicate effectively with students, parents and other key stakeholders. This team can promote positive news as well as provide advice to help protect and maintain your reputation by delivering a 24/7 media service to respond to print, radio and TV journalists at both local and national levels should the need arise.

If you are updating your communications strategy or emergency procedures, you may benefit from this team’s support. They also offer expertise in how to market and promote your school and communicate effectively with parents through digital channels including social media.


Maintained Schools 

Crisis media support and advice – no additional cost

Charges will be made for the wider, more tailored communications activity and training but will be offered at very competitive rates according to your project brief.

Academies & Schools 

Media crisis advice – no additional cost

Media crisis support – £40 per hour. Prices for wider, more tailored communications activity can be negotiated at very competitive rates according to your project brief.

Advice and Guidance

There may be times when a situation or incident may attract media attention but is not classed as an emergency. Examples might include urgent HR issues, the death of a pupil which is not directly related to school activity or a ‘heads-up’ on a potential issue that may require advanced preparation.

Key Contacts
For general enquiries, advice and guidance contact:

Catherine Spalton
Head of Communications and Engagement
01494 421230

For media and social media
Rachel Prance
Communications Manager (news and content)
01494 732903 or 0771 1040 758

Media out-of-office hours – after 5.30pm and before 9am (duty officer rota): 07825 430978 -


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