ICT Services

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ICT Schools Team (School MIS, Financial Systems & Technical Support)

The ICT Schools team for Buckinghamshire Council is a non-profit making organisation. It aims to ensure competitive prices, whilst maintaining a high level of service, knowledge and commitment. The ICT Schools team provides support services for SIMS, Arbor, FMS, PS Financials, PFM and School Technical to ensure that schools can:

  • make effective operational decisions via the Management Information Systems as a tool to drive school improvement and provide comprehensive evidence for inspections;
  • efficiently deploy and configure school ICT infrastructure including; Admin Network, Curriculum Network and Hardware;
  • access corporate discounts negotiated by the Local Authority when purchasing ICT hardware and software;
  • benefit from the significantly discounted SIMS and FMS Annual Entitlement, for LA Maintained Schools, when purchasing a SIMS & Financial systems support package;
  • obtain a 20% rebate of the SIMS Annual Entitlement paid directly to Capita, for Academy Schools, when purchasing a SIMS & Financial System support package (This offer is exclusive to Buckinghamshire Council); and
  • access Self Hosted SIMS – Cloud based SIMS & FMS Solution.

Schools purchasing a support package from the ICT Schools Team can access unlimited support including telephone, email and remote assistance, experienced technical support of admin PCs and a comprehensive training schedule.

The ICT Zone on SchoolsWeb provides detailed, regularly updated information for schools. Visit

Key Contacts
For all SIMS, Arbor, FMS, PS Financials and PFM support or information on support packages please email

Tel: 01296 383500 Option 1 for SIMS, Option 2 for Financial Systems and Option 4 for general enquiries and packages.

For School Technical Support
Tel: 01296 383500 Option 3

If you have further queries about your current support packages generally please contact the Business Development Team or your Account Manager on 01296 382094 or email

School Broadband

Buckinghamshire Council has built a brand-new communications network which supersedes previous technologies offered to schools. Many schools have migrated to the new ONE Network, but any Buckinghamshire School may join and move away from commercial providers. The Bucks Broadband Service is described here.

Benefits include: 

    • a choice of broadband speed plus upgrade options to match your school’s needs 
    • web filtering and content management managed by the Council
    • a dedicated ServiceNow Portal for requests, reports and upgrades
    • support and expert advice, directly from the Council
    • less reliance on third parties 

Quotes for upgrades to existing customers or installation options for new customers can be requested via the ONE Network Schools Request form available on the ServiceNow Portal (accessible via the SchoolsWeb)

Key Contact

George McGowan
Schools Broadband Service Manager
01296 387070

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